CA-San Jose

They were professional, responsive and helpful

I had a great experience working with Dong and Steve on my home financing for the property. They were professional, responsive, knowledgeable, and always kept me updated throughout the process. They made the entire loan process smooth and easy to understand, and I truly appreciate all their hard work and dedication. I highly recommend Dong and Steve to anyone looking for a reliable and professional mortgage team!

Ann and Lucy were so incredible, they worked so hard to help me close my loan, highly recommended!

Thank you for your help on this Dean.

"Working with Loan Factory and our loan officer,David S. Pellegrino and Alex Vu (loan processor) , was an incredible experience from start to finish. As a first-time homebuyer, the thought of managing all the paperwork and deadlines felt overwhelming. However, Alex Vu and David S. Pellegrino took the time to explain every detail clearly and kept us updated at every single step. Whenever we had a question, they responded within minutes—even on the weekends. The online portal made tracking our documents simple, and we closed on time without any hidden fees or stress. I cannot recommend them enough to anyone looking for a smooth loan process!" Thank you Loan Factory